Simulated workplaceCAQA Ridgeway Correctional Centre is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
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Simulated workplace
Scenario · Reception, Records and Escorts

Process a new remand reception

You are a Reception Officer at Ridgeway Correctional Centre.

Entry2 to 3 hours7 tasks
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The situation

What has happened

It is 2 pm on a Tuesday and a police escort has arrived in the sally port with a man remanded in custody by Newcastle Local Court this morning. The escort paperwork records his name as Samuel Okonjo, identifier RC-118231, and notes limited English. The remand warrant is in the escort folder. He has a backpack, a phone and some cash. The visiting nurse is available in the reception clinic until 4 pm and a telephone interpreter service can be booked through the Senior Officer. Unit 1 has two beds available. Your Senior Officer expects him placed, screened and inducted before the 5 pm count.

Your brief. Receive Samuel Okonjo into custody in line with the Offender Reception and Induction Procedure. Verify his identity and warrant, process and record his property, complete the at-risk screening with the nurse using an interpreter, deliver the induction in plain language and record the placement decision, so that the 5 pm count and the incoming shift have an accurate record.
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Tasks

Deliverables

  • Completed warrant check notes
  • Contraband and Property Register entry
  • Offender Case Management record with induction and placement recorded
  • Reception summary for the Senior Officer

Documents to use

Systems to use

Contraband and Property Register

Tracks prisoner property received at reception and every contraband item found, from seizure to storage, destruction or handover to police.

Offender Case Management

Holds the record for each person in custody or under community supervision: classification, placement, case plan status, program referrals and review dates.

For trainers and assessors

Units of competency

Current on training.gov.au for the Correctional Services Training Package as at 10 September 2026.

CSCOFM041Process offender induction
CSCOFM039Maintain the health, safety and welfare of offenders
CSCORG043Communicate effectively
CSCSAS002Screen access to and exit from premises

Qualifications

CSC30122Certificate III in Correctional Practice
Assessor notes

What to look for

Evidence guide

Look for a warrant check that identifies the discrepancy planted in the paperwork and escalates it before acceptance, a property entry that is itemised and signed, evidence that the interpreter was used for screening and induction rather than skipped, an accurate observation level and a placement briefing that names the risk. The summary must be factual and in plain language.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.