Simulated workplaceCAQA Ridgeway Correctional Centre is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CSCCAQA RidgewaySimulated workplace
Simulated workplace
Controlled documents

Document library

Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.

14 documentsFormPlanPolicyProcedureRegisterTemplate
CodeDocumentTypeOwnerVersionNext review
RDG-POL-001Use of Force Policy
This policy sets the conditions under which Ridgeway staff will use force on a person in custody and the reporting and r
PolicyGeneral Manager4.120 January 2027
RDG-POL-002Security and Contraband Control Policy
This policy describes how Ridgeway maintains physical, procedural and dynamic security and controls contraband entering,
PolicySecurity and Intelligence Manager3.33 March 2027
RDG-POL-003Offender Welfare and Duty of Care Policy
This policy sets out how Ridgeway protects the health, safety and welfare of every person in custody, including people a
PolicyOffender Services Manager2.412 November 2026
RDG-POL-004Work Health and Safety Policy
This policy states Ridgeway's commitment to a safe workplace and the responsibilities of officers and managers under the
PolicyWHS and Wellbeing Manager3.05 February 2027
RDG-PRO-001Incident Response and Reporting Procedure
This procedure tells staff what to do from the moment an incident begins until the report, debrief and review are comple
ProcedureSecurity and Intelligence Manager3.218 February 2027
RDG-PRO-002Offender Reception and Induction Procedure
This procedure sets the steps for receiving, identifying, screening and inducting a person into custody at Ridgeway with
ProcedureReception and Escorts Coordinator2.69 December 2026
RDG-PRO-003Escort and Transport Procedure
This procedure covers the planning, staffing, conduct and recording of every escort of a person in custody outside the s
ProcedureReception and Escorts Coordinator2.222 April 2027
RDG-PRO-004Cell and Area Search Procedure
This procedure sets the method and records for random and targeted searches of cells, common areas, workshops and people
ProcedureSecurity and Intelligence Manager1.830 January 2027
RDG-FRM-001Incident Report Form
Every officer involved in or witnessing an incident completes this form before leaving the centre. It is attached to the
FormSecurity and Intelligence Manager2.318 February 2027
RDG-FRM-002At-Risk Notification Form
Any staff member who observes signs that a person in custody is at risk of self-harm, suicide or serious deterioration c
FormWHS and Wellbeing Manager1.512 November 2026
RDG-TPL-001Offender Case Plan Template
Case managers use this template to record the risk and needs assessment outcome, the agreed goals and interventions and
TemplateOffender Services Manager3.116 March 2027
RDG-TPL-002Shift Briefing and Handover Template
Senior Officers use this template to deliver the start-of-shift briefing and to hand over the unit to the incoming shift
TemplateCustodial Operations Manager2.07 January 2027
RDG-REG-001Hazard and Risk Register
The register lists every identified workplace hazard, its risk rating, the controls in place and the actions outstanding
RegisterWHS and Wellbeing Manager4.25 February 2027
RDG-PLN-001Emergency Management Plan
This plan sets out how Ridgeway prepares for, responds to and recovers from emergencies including fire, riot, escape, ho
PlanGeneral Manager3.427 May 2027