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Simulated workplace
Scenario · Offender Services and Programs

Develop a case plan for a newly sentenced offender

You are a Case Management Officer in Offender Services.

Intermediate3 to 4 hours7 tasks
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The situation

What has happened

Dean Callaghan, RC-118204, was sentenced on 1 September 2026 to three years and six months. His risk and needs assessment rates him medium risk of reoffending with criminogenic needs in alcohol use and anger management, a history of unstable housing and a reading level that makes long written material difficult. He has a partner and a young child in Cessnock and wants to keep contact. The alcohol and other drug program has a waiting list until November. His case plan is due by 29 September and the Offender Services Manager signs off on Thursday. He is on Unit 3 and can be interviewed in the unit interview room this afternoon.

Your brief. Draft a case plan for Dean Callaghan on the Offender Case Plan Template that turns his assessment into specific goals and interventions, take him through it in plain language and record his agreement, then update his record in Offender Case Management to Current with the next review date set.
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Tasks

Deliverables

  • Completed Offender Case Plan Template
  • Interview plan and record of the offender's input
  • Updated Offender Case Management record
  • Sign-off note for the manager

Documents to use

Systems to use

Offender Case Management

Holds the record for each person in custody or under community supervision: classification, placement, case plan status, program referrals and review dates.

For trainers and assessors

Units of competency

Current on training.gov.au for the Correctional Services Training Package as at 10 September 2026.

CSCOFM038Implement planned approach to offender management
CSCINT010Assess offender risks and needs
CSCOFM030Support offender rehabilitation and reintegration in the community
CSCOFM047Support offender to maintain positive relationships
CSCORG029Conduct interviews

Qualifications

CSC40122Certificate IV in Correctional Practice
Assessor notes

What to look for

Evidence guide

Goals must map to the identified criminogenic needs and be measurable within the sentence. Look for the responsivity factor being handled in the interview plan (plain language, verbal explanation), the waiting list managed with an interim step, the offender's own view recorded honestly, a reintegration section with dates and a correctly updated system record. The sign-off note must link plan to risk.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.