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Simulated workplace
Scenario · Custodial Operations

Respond to and report a use of force in Unit 3

You are a Correctional Officer on day shift in Unit 3.

Intermediate2 to 3 hours7 tasks
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The situation

What has happened

During afternoon unlock a prisoner in the Unit 3 dayroom refuses a direction to return to his cell, raises his voice and advances on your colleague. You call the incident on the radio, the Senior Officer responds, and you and your colleague apply an approved escort hold and walk the prisoner to his cell. He is offered a medical assessment and accepts. The Senior Officer has created register entry INC-2026-0416 and it shows Reports received, but your Incident Report Form is not yet in and the General Manager reviews every use of force within five working days.

Your brief. Complete your part of the incident response under the Incident Response and Reporting Procedure and the Use of Force Policy: write a first-person Incident Report Form, confirm evidence has been preserved, make sure the welfare steps are recorded and move the register entry to Under review with everything attached.
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Tasks

Deliverables

  • Completed Incident Report Form
  • Updated register entry with evidence and medical outcome recorded
  • Handover entry for the incoming shift
  • Debrief notes

Documents to use

Systems to use

Incident and Use of Force Register

Records every incident, use of force, injury and near miss with its category, response, reports attached and review status.

Roster and Post Allocation

Allocates officers to posts on each shift, records accreditation currency and flags vacant posts, overtime and fatigue limits.

For trainers and assessors

Units of competency

Current on training.gov.au for the Correctional Services Training Package as at 10 September 2026.

CSCSAS025Contain incidents that jeopardise safety and security
CSCSAS032Participate in incident briefing, debriefing and analysis
CSCORG050Prepare and write reports
CSCWHS004Use safe work practices
CSCOFM045Supervise offenders

Qualifications

CSC30122Certificate III in Correctional Practice
Assessor notes

What to look for

Evidence guide

The report must be first person, chronological, factual and free of opinion about the other officer, and must justify the force as necessary and proportionate with reference to the policy. Check the student identifies the two-hour and five-day timeframes, records evidence and medical outcome, and hands over the prisoner's status. Debrief notes must show reflection, not blame.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.