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CAQA Ridgeway Correctional Centre · Simulated workplace

Shift Briefing and Handover Template

TemplateControlled document
RDG-TPL-002
v2.0
Document ownerCustodial Operations Manager
Version2.0
Approved7 January 2026
Next review7 January 2027
StatusCurrent

Purpose. Senior Officers use this template to deliver the start-of-shift briefing and to hand over the unit to the incoming shift with every current risk, task and count recorded.

1.Purpose

The handover is the single point at which the outgoing shift transfers responsibility for the unit to the incoming shift. Anything not recorded on this template is treated as not handed over. The template is completed on every unit at every shift change and retained for two years.

2.Count and population

Record the count at handover, the number of prisoners out of the unit and where they are, and confirm the count matches the central monitoring station figure. A discrepancy must be resolved before the outgoing shift leaves.

3.Risks and alerts

List every prisoner on observations, on protection, on medical alert, on a separation order or subject to an intelligence alert, with the required action for the incoming shift. Include any staff safety alert.

4.Incidents and outstanding tasks

Summarise incidents during the shift with register entry numbers, searches conducted and finds, maintenance faults reported and any task the incoming shift must complete such as escorts, appointments and program movements.

5.Keys, equipment and tally

Confirm the tally of keys, radios, restraints and tools is complete. Record any faulty equipment and the action taken.

6.Sign off

The outgoing and incoming Senior Officers sign and record the time. The briefing must be delivered verbally to all incoming officers using this record before posts are taken.

7.Complete the template

RDG-TPL-002 v2.0 · CAQA Ridgeway Correctional CentreUncontrolled when printed. Simulated document created by CAQA for training and assessment.