Simulated workplaceCAQA Ridgeway Correctional Centre is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
CSCCAQA RidgewaySimulated workplace
Simulated workplace
Department

Offender Services and Programs

Delivers case management, criminogenic and wellbeing programs, education and reintegration planning for sentenced offenders inside the centre, and supervises parolees, intensive correction orders and community work crews through the Maitland Community Corrections office, working closely with health, housing and employment agencies.

Offender Services Manager38 staff
Home/Departments/Offender Services and Programs
Responsibilities

What the team is accountable for

  • Complete risk and needs assessments within 28 days of sentence
  • Develop, review and record individual case plans
  • Deliver accredited programs and referrals
  • Prepare reports for the parole authority and courts
  • Supervise community work programs and parole conditions
Performance measures

How we know it is working

94%
Case plans current
81%
Program completion rate
98%
Parole reports lodged on time
People

Who works here

LB

Leanne Baxter

Offender Services Manager

Leanne oversees case management, programs and the Maitland community corrections office and has worked in offender rehabilitation for fourteen years.

AP

Ash Pereira

Case Management Officer

Ash carries a caseload of forty sentenced offenders, completes risk and needs assessments and case plans, and has been in the role for four years.