Simulated workplace
Department
Security and Intelligence
Controls access to and from the centre, runs the central monitoring station, coordinates searches and contraband control, gathers and analyses intelligence and leads the emergency response team when an incident jeopardises safety or security.
Responsibilities
What the team is accountable for
- Screen all persons, vehicles and property at the gatehouse
- Operate the central monitoring station 24 hours a day
- Plan and conduct cell, area and person searches
- Collect, analyse and disseminate intelligence
- Lead the emergency response team and incident debriefs
Performance measures
How we know it is working
97%
Contraband finds actioned within 48 hours
99.9%
CCTV uptime
22
Intelligence reports issued monthly
People
Who works here
BN
Bao Nguyen
Security and Intelligence Manager
Bao runs the gatehouse, monitoring station, searches and intelligence function and leads the emergency response team, with nine years at the centre.
Systems
Where the work is recorded
Contraband and Property Register
Tracks prisoner property received at reception and every contraband item found, from seizure to storage, destruction or handover to police.
Incident and Use of Force Register
Records every incident, use of force, injury and near miss with its category, response, reports attached and review status.
Scenarios
Assessment tasks in this department
Documents
Documents the scenarios use
- Cell and Area Search Procedure Procedure
- Incident Report Form Form
- Security and Contraband Control Policy Policy